What Is The Cancellation Policy For Swiss Air?

Swiss Air is an international airline based in Switzerland. So, flying plans from the airline can be obtained through different routes and services on each of them could be available in profuse numbers. Furthermore, if your flight purpose is defeated, then you can cancel the booking. However, implementing this process facility is quite a difficult task because a lot of things could require consideration prior to the beginning. Hence, you can grab information on Swiss Air cancellation policy by going through the subheadings.

About Swiss Air Cancellation Policy

Before you make refund request, you should know whether you are eligible to make a cancellation request because only then you can go ahead with a refund request!! So, the important cancellation policies on Swiss Airlines are as follows. 

You need to be aware that Swiss Airlines have different fare types, each having its own cancellation terms & conditions. So you need to be aware of the same. In general, if you’ve booked Flex & Business Flex, you can cancel your flight up to 24 hours before the journey without paying any additional charge. For other fare types on Swiss Airlines, you need to pay cancellation fees. 

If you are making cancellations beyond 24-hour window, you will have to pay cancellation fees as per fare types & time of cancellation!! For e.g., the closer you cancel to the date of the flight, the more would be the cancellation fee which you have to pay. 

Swiss Airlines in some cases will give you the option to make changes to a flight instead of making cancellations straightway. All of these changes will require you to pay the penalty as per the fare type & of course the type of change request. You can choose as per your preference. 

In case the cancellation has happened from the side of Swiss Air due to some technical reasons, you will be entitled to a complete refund and rebooking on another flight. However, if there are some extraordinary circumstances like political unrest, there is no obligation on the part of Swiss Airlines to provide compensation. 

How To Cancel Swiss Air Flight?

You can make the cancellation request on Swiss Air in 3 ways either from the official website (or app), via phone call or at the airport. The steps associated with the same are stated below. 

Swiss Air Flight Cancellation Online

• Visit Swiss Air official website (you can do the same from the app). 
• Head to the “My Bookings” section. 
• Here you have to log in with your booking confirmation number & last name. 
• From your bookings, select the one you want to cancel. Click on the “Cancel” button next to it. 
• Here just follow the prompts to confirm your cancellation. 
• Next, you have to share credit card/bank details to pay any penalty, if applicable. 
• Also, very importantly, submit a refund request on the same. 
• After the process is complete, you will get a confirmation of the process by mail. 

Swiss Air Flight Cancellation Via Call

• Dial the Swiss Air customer help-desk number 1-833-626-0737
• State your request for cancellation. 
• Share your flight details - booking confirmation number, last name & the last you would like to cancel. 
• The executive will initiate your cancellation request. 
• Here you have to share your bank details to make payment for any cancellation charges if applicable. 
• Also, the executive will make a refund request on your behalf & submit it. 
• After the process is complete, you will receive the confirmation on the provided mail ID. 

Swiss Flight Cancellation At Airport 

This is the third option to make the cancellation desk. The process is the same, you have to share your details with the customer helpline or check-in desk to initiate the cancellation & refund request. 

Conclusion

How easy it is now once you know how to make a refund request on Swiss Air. The process is either do that yourself from the website, via call or from the airport. Do pay attention to various terms concerning the time when you are making the request, the type of fare to find the refund eligibility, & other important information.