What is the Cancellation Policy for EL AL?

Have you booked seats on El AL but would like to cancel since something has come up? This is very common & understandable. This is why airlines do keep the option for flight cancellation. Moreover, EL Al in particular has flexible cancellation policies so you can make the request very easily! 

Continue reading to learn about the El AL cancellation policy to ensure a successful cancellation along with the various steps involved with the same. 

About EL AL Cancellation Policy

Before we go into detail, the answer to the above question is yes. You are allowed to make the flight cancellation on El AL as per the airline terms & conditions. Here we discuss all the important booking policies which you should be aware of to make a successful cancellation on El AL. 

Does El Al have a 24 hour cancellation?

Yes, El AL has a 24-hour cancellation policy. You can easily cancel your ticket up to 24 hours before your flight's departure time.

EL AL 24 Hr Cancellation Policy

If you have booked flights on EL AL & you are making cancellation within 24 hours then you are able to do so without any penalty & receive complete refund. You can make the cancellation from the website or at the airport ticket counter (more on the steps below). 

2. If there happens to be a pricing difference between the new & old flights, you do have to pay for the difference. 
3. As for the timeline, you are allowed to make flight changes upto 6 hr before flight departure time. 
4. If you have made reservation with a travel agent, you have to contact them directly for cancellations. 

How To Cancel EL AL Flight?

Below are the two ways to cancel on El Al. The steps are also shared for your convenience. 

Online EL Al Flight Cancellation

1. Visit the official website of EL AL. 
2. Go to the “Ticket Cancellation” page. 
3. Here enter your reservation code (PNR) & last name. Then confirm. 
4. If you are eligible, go ahead with the process. 
5. Make payment for the cancellation fees + fare difference, if applicable. 
6. You will be informed about the further process by mail. 

EL AL Flight Cancellation Via Phone Call

1. Dial the airline customer helpdesk number 1 (800) 223-6700
2. State your request for cancellation. 
3. Share your booking confirmation number & last name to access your booking. 
4. If you are eligible, go ahead with the process. 
5. Share your bank details to make payment for cancellation fee & fare difference, if applicable. 
6. After the process is complete, you will receive a confirmation in the mail provided at the time of booking. 

These are the two common ways which travelers use to make the cancellation request. Besides these, there are two other ways to make a cancellation request on El AL.
One is via mail on cancelreq@elal.co.il to the airline & lastly, by sending a fax to the Send a fax to 972(3)6179082 to initiate the request. 

EL AL Refund Policy

Following are the policies associated with getting a refund on EL AL. 

• If the airline has canceled your flight due to some emergency like bad weather conditions, etc., you will receive the complete refund. 
• In case there is some mishap on passenger side like death of family member, then the airline will extend validity of the ticket & reschedule the flight for you. 
• However, if a passenger decides to cancel for any other reason, a refund is subject to the discretion of the airline along with cancellation fees involved. 

EL AL Cancellation Fee

If you are canceling beyond the 24-hour mark, you will have to pay cancellation fees, particularly on some tickets. This depends upon the date of request, flight route & destination, & other factors. More or less, you will have to pay around a cancellation of 5% of the over-ticket cost (or more) or 100 shekel whichever is lower for the transaction. To get the exact fares, you have to check with the airline at the time of making the cancellation.  

Conclusion

Thus, you should be able to make a cancellation on EL AL fairly easily. To make the request, you have four routes: either from the website, via call, email or by sending a fax. You can choose whichever you are most comfortable with. Also, do go through important terms & conditions associated with the same to avoid any hassle or confusion later on.