What Is Sun Country Cancellation Policy?

Sun Country is popular low-cost carrier in the U.S. known for passenger-friendly policies!! So, if you’ve booked flights on same & would like to cancel, you can do that fairly easily.

Continue reading to learn various ins & outs of Sun Country Airlines Cancellation Policy, Refund Policy, how much is cancellation fees, & other important info.

About Sun Country Airlines Cancellation Policy

Here are some of the important terms & conditions that you should be aware of to make a successful cancellation on Sun Country.

Sun Airlines provides flexible cancellation options with minimal penalties as per the timeframe in which you are making a cancellation. If you are cancelling beyond 24 hours of making booking, you may have to pay penalty. The airline provides you option to make refund request against any cancellation be it made from your side or the airline’s side. Whether you are eligible for a partial, or complete refund if at all, depends upon the refund policy of the airline (read below). You have the option to make the cancellation either online from the website, via call or even from the app.

Sun Country Airlines 24 Hr Cancellation Policy

You can cancel the flights within 24 hours without any penalty if you have booked flights on Sun Country Airlines!! The policies involved with the same are as follows.

• This is applicable if a reservation has been made more than 7 days prior to the flight departure.
• The policy is applicable to all fare types.
• Group bookings & Sun Country vacation packages do not come under the 24-hour cancellation policy.

Sun Country Airlines Cancellation Fee

To give an estimate of how much you’d have to pay, we have provided the below figures. These may not be precise at the time of making the cancellation, so do check the time of canceling to get the exact fares.

So, if you are canceling 60 days or more in advance of the journey date, there are not going to be any cancellation charges. You can cancel the flights entirely free of cost.
However, if you are canceling between 59 to 14 days until departure, you will have to pay a charge of USD 50!! The amount of penalty will be deducted before the refund is processed.

If you are making cancellation within 14 days or less of the journey date, you may have to pay cancellation penalty of USD 100!!

How To Cancel Sun Country Flight Ticket?

Now that you are aware of all the terms involved with making a cancellation on Sun Country, below are the two ways you can actually do that & successfully:-

Sun Country Airlines Online Cancellation

1. Visit the official website of Sun Country Airlines.
2. First, log in to your account & go to the “Manage Booking” section.
3. Select from the list of flights you like to cancel & click on cancellation request.
4. Providing booking confirmation number & last name.
5. Confirm the cancellation request.
6. After the process is complete, you will receive the confirmation by mail.

Sun Country Airlines Flight Cancellation Via Call

1. Dial Sun Country customer service number 651-905-2737.
2. State clearly that you’d like to make a cancellation request & the reason for the same, when asked.
3. Share your booking confirmation number & last name to access your booking.
4. Pay attention to any additional cancellation terms shared by the Sun Country executive.
5. Share your bank details to pay for the cancellation fees, if applicable.
6. Once the process is complete, you will receive the update in the mail.

Note: the airline help desk is active 24/7. So, you can make the request any time of the day that is best for you or if you have any other queries.

Sun Country Airlines Refund Policy

Now, if you would like refund on your booking, below are terms that you should be aware of:-

• In case there is any cancellation or delay due to weather conditions, you may be eligible for partial or complete refund.
• As stated, if you are making cancellation within 24 hours provided reservation has happened beyond 7 days until the flight journey.
• Again, travelers will receive a complete refund if the cancellation is made 60 days or before the departure date.
• If a flight delay happens from the airline’s side beyond 6 hours or more, you are qualified for a refund as per the refund policy.

Conclusion

You are thus aware of the major pointers concerning making a cancellation and requesting a refund on Sun Country Airlines. All things being equal, if you are making the request within 24 hours, you will receive a complete refund. If not, it will be processed as per other policies & do go through them to avoid any confusion later.

Thus, you should now be comfortable about making a successful cancellation request on Sun Country.