How To File A Complaint With Aegean Airlines?

Aegean Airline is the largest air transport of Greece and has an alliance with Star Alliance. Moreover, their flights are also present for various domestic and international regions. This is why, it can be said their facility can be finer and satisfactory. However, certain situations might lead to dissatisfactory results. Further, if you are getting any of these conditions, then you can register a complaint with the airline. But this is one of the technical factors, but the directions that have been explained at the bottom could simplify the operations. 

How Do I Complain To Aegean Airlines?

An undesirable and unsatisfactory outcome of the services of Aegean Airlines could make you file a complaint. If you are competent enough to do the same, then you could get a dissimilar option for that, and it has been explained at the bottom. 

Call To Aegean Airlines Customer Service For A Complaint

One mode that can ease out this complicated process is call because an aid from customer service could be received too. Moreover, this is available for 24 hours, and get in touch with the Aegean Airlines Live person to carry tasks in minimum time. For that, you can dial the aegean airline phone number, 1 (833) 732-8158, and then choose complaint options from IVR. 

1. First, choose a preferred dialect from the telephone menu
2. Then, Press 1 for ticket-related inquiry
3. Press 4 for an upgrade
4. Press 6 for a complaint 
5. Press # to communicate with the customer service

State A Concern Via Aegean Airlines Live Chat

Aegean Airlines can also notice a complaint shared through the chat modes. Here, you can find aid more consistently than others, and this can be accessed at any hour. Thus, the guide to accessing Aegean Airlines Live Chat is as such:

1. Go to the Aegean Airlines site
2. Further, select the help and contact option
3. Late on, click on the chat and type an issue

Complaints On Aegean Airlines Via Online Contact Form

When you are looking for a complaint in Aegean Airlines, then every piece of information is necessary to be shared. Furthermore, this could require space too and all these processes could be completed through the contact form. There, you just have to share the required information and have a space to attach a PDF file. But the return flight by the airline can take three working days. Thus, the act of getting there could be checked in the following points:

1. Navigate to the official site of Aegean Airlines
2. From the page, click on the help and contact icon 
3. After that, click on the Contact Us icon under the Suggest icon 
4. Later, choose the subject with the topic and then fill out the form. 

Social media channel

Nowadays, social media have proven to be an effective mode of communicating with the airline on various matters. So, when you are willing to register a complaint, then you can use these channels too. There, you can send a direct message to their account or post issues by tagging an airline. Thus, they could be available on Facebook and Instagram. 

Write a post to the headquarters

A head copy concerning the issues could be shared with customer service through the post. Here, you can properly describe a concern, but the answers may take more than five business days to appear. The address of the airline is as such:

AEGEAN AIRLINES S.A. 

H.Q.: Building 57, Athens International Airport, 19 019, 

Artemida, Spata, Attiki, Greece

When can I file a complaint with Aegean Airlines? 

Aegean Airlines deals with the matter depending on the terms and conditions. So, when you're looking to file a complaint then you get to qualify through certain statutory provisions and those are as such:

• When your original flight is delayed more than five hours for a reason that is within their approach, and you have suffered a loss, then you can file a complaint. 
• If you do not get the service as described in the descriptions, then you can raise a statement of dissatisfaction. 
• A complaint is also raised when a connecting flight is missed or baggage gets lost due to an airline fault. 
• If you have faced an unpleasant environment at the airport by the airline customer service teams, then you can register a complaint. 
• When you have booked meals on a flight or added any other inflight services and didn't receive the concerning values. 
• A number of frequent flier programs didn't receive the benefits promised on their level.

Conclusion

So, it can be said that the airline takes the utmost care to make an effective traveling experience, but issues such as How to file a complaint with Aegean Airlines? Could happen too. If you're having such problems, then the information mentioned above could rule out the problem easily. However, you get to determine the basic cause of issues and then choose options accordingly.