How Do I Speak To Someone At Avianca

If you are willing to connect to Avianca regarding making a new booking, follow-up on a previous booking or have a general query, you should be aware of the various channels to connect with an Avianca Airlines Live person. Even if you don’t have an urgency, you should keep their contact at bay in case something comes up.

In this blog, you will get to know all the routes to connect with an Avianca Live person, which one you should prefer & why, & other important information.

How Do I Talk To Someone At Avianca?

This is one of the fastest ways to get in touch with a live representative from Avianca. If you would like to make an urgent booking (particularly group booking), you need to explain thoroughly & swiftly your travel preferences. You cannot afford to go through the various steps which would be there in other channels of communication. For the same, it is best if you do that via a call to an airline representative. Steps are as laid down below.

Steps To Get In Touch With Avianca Airlines Live Person

1. Dial the Avianca airline help-desk number 1 (866) 919-0081(for the U.S.)
2. On the IVR, select the right choice to get in touch with a representative.
3. Once connected, you can state your query.
4. Timings for Avianca Airlines
5. The official timings to connect with an Avianca Airlines representative are from 7 am to 8 pm weekdays Monday through Friday. You can call at any time during this time period to get assistance.

Avianca Airlines Live Chat (Social Media & Direct Message)

There are two ways to connect with Avianca via chat: one, via Social Media & the second, via Whatsapp Direct Message. If you are more comfortable in a more modern style of communication which is texting, you can prefer this route.

Social Media

In the case of socials, the airline has multiple active social media accounts on the platforms: Facebook, X (formerly Twitter), & Instagram. You can just send a direct message on either of these platforms and initiate a line of communication with the airline.

Just search for the official handle of Avianca on either of these platforms & send your query to get started. Then your social media team will forward your query

Note: it is best recommended that you’ve already made a booking then the initial messages should be your booking reference number & your query so that the social media team can immediately forward your query to the concerned department allowing for faster assistance.

Whatsapp

The process is the same. You are able to make an immediate line of contact with the airline from your WhatsApp and continue with the assistance.

1. Go to the official website of Avianca Airlines.
2. Head to the Help Centre.
3. Scroll to the bottom & click on “Contact Us Via Whatsapp”.
4. You will be connected with the Avianca Team via WhatsApp. You can state your query here.

Contact Avianca Airlines Helpdesk Via Email

If you need more time to explain your queries & you have to include attachments in the mail, then this option is the most preferred one. You can do that from the online web form where you just have to share your query & submit it, you will get a revert via mail.

1. Visit the official website of Aviance.
2. Go to the ‘Help Centre’ page.
3. Scroll the button & click on the “Submit a Ticket”.
4. On the ‘Submit a Ticket’ page, from the drop-down menu select the type of query. A form will open hence.
5. On that form, fill in all the details of your queries along with your mail ID.
   Click on Submit.
6. You will be hearing from Avianca Airlines very soon with the proper assistance, suggestion or course of action required as per your stated conditions.

Note: in the details tab on the forum, make sure you include as much information as possible in clear terms so that there is no confusion between you and the airline regarding your query. And, thus appropriate action can be taken henceforth.

Conclusion

Thus, you are now provided with all the required information regarding the various channels of communication with Avianca Airlines. You have a phone call if you’d like to connect on an urgent basis, you have a texting route as well, & there is the option of mail if you prefer a more thorough communication.